The rules, in plain English.

The gist

What you're agreeing to

When you create a socialdish account or click "Continue with Google", you're agreeing to these Terms of Service and our Privacy Policy. If you don't agree, don't sign up.

An Arabic version of this page is available and is provided for convenience. If the two differ, this English version prevails.

You must be at least 16 years old and authorized to sign legal agreements on behalf of the restaurant you represent.

Your account

• Keep your account and your sign-in details secure. If someone else gets into the Google account linked to it, they may be able to get into your socialdish.
• One account per person. Don't share login credentials, create separate accounts for your team members. Multi-seat plans are coming.
• You're responsible for the accuracy of the info you give us (restaurant name, etc.). If we discover false info, we may suspend your account.

Who you are contracting with

socialdish is built and run from Dubai, United Arab Emirates, by Mohammed Nour and Mahgoub Eldawi. It is not yet incorporated as a licensed UAE entity. When that changes, this section will name the company and its licence.

A plan is arranged with us directly. You send a request, we confirm the details with you, and we switch the plan on once payment is settled. Nothing is charged automatically and we store no card, which is also why a plan never renews by itself. Whatever you agree with us about the service, everything on this page, is with us.

Credit top-ups bought inside the app are different. Those go through Lemon Squeezy as merchant of record: for a top-up they take the payment, calculate and remit any VAT that applies, and issue the receipt, which is why their name and not ours appears on your statement.

For anything legal or contractual, write to support@socialdish.ae. It reaches a partner directly, not a queue.

Subscription & billing

Plans & pricing

We offer three plans, priced in UAE dirhams (AED). You can pay by the month, or pay for a year up front:

• Starter, AED 999/month, or AED 8,991 for a year
• Growth, AED 1,500/month, or AED 13,500 for a year
• Studio, AED 1,999/month, or AED 17,991 for a year

A year is charged as 9 months and runs for twelve, so three months are free. The quotas stay monthly either way: paying for a year does not let you spend a year of images in one month, and an unused month does not carry into the next. Every plan can make up to 40 photos an hour, which keeps rendering fast for every restaurant.

Each plan has specific quotas (images and videos per month). See our pricing page for current details.

Founder Circle price

The first 50 restaurants to subscribe join the Founder Circle. A member keeps the price they joined at for as long as their subscription stays active, even if our prices go up. If the subscription ends, the founder price and the place in the circle end with it, and the place passes to the next restaurant.

How billing works

• You pay once we have confirmed your plan with you, and we switch the plan on when the payment arrives.
• A monthly plan runs one month at a time. Before a month ends we contact you, and the plan continues when the next month is paid. Nothing is ever charged automatically.
• A yearly plan is paid once, for all twelve months, before it starts. It does not renew by itself: we contact you before it ends and you decide whether to continue.
• We store no card. If you need a particular invoice format for your accountant, email us and we will do what we can.

Changing plan

• To change plan, send a request for the new plan from the pricing page, or email us. We confirm the change, and any difference in price, with you before it takes effect.
• A move to a smaller plan starts with your next month. You keep your current plan's features until then.

Cancellation & refunds

• Cancel anytime. Email us, or tell us on WhatsApp, and we will cancel your plan. No cancellation fees, and nothing renews unless you pay for it.
• When you cancel, your plan continues until the end of the month or year you have paid for. After that you can still sign in and download what you have made, but you cannot generate anything new. We keep your account and its files until you delete your account or ask us to, and you can delete it yourself at any time from Settings.
• Refunds:we don't typically issue refunds for partial months. If you cancel mid-month, you've already paid for that month and you keep access until the end. A year works the same way: cancel part way through a year you have paid for and you keep access to the end of it, and we do not refund the remaining months. If the problem comes from a fault in the service, email support@socialdish.ae and we will review it.

Who owns what

You own your content

Every photo, video, caption, hashtag, and alt-text we generate from your uploaded photo belongs to you. You can use it commercially, in paid ads, in print, on billboards, anywhere you want, forever. Even after you cancel.

We own the platform

socialdish itself, the website, the brand, the codebase, the AI prompts, belongs to us. You're paying for the right to use it, not to own it.

What we can do with anonymized output

We may show anonymized before/after pairs in our marketing (e.g. case studies on Instagram). We won't name your restaurant without permission. You can opt out at any time by emailing support@socialdish.ae, and we will stop using your material from that point on.

Acceptable use

Don't use socialdish to:

• Generate or distribute content that is illegal, discriminatory, sexually explicit, violent, or designed to harass anyone.
• Impersonate another restaurant or business. Only upload photos of food from your own establishment (or food you have permission to represent).
• Reverse-engineer the platform, scrape our pages, or attempt to access other customers' accounts.
• Share login credentials with people outside your restaurant.

socialdish is built for restaurants and food and drink businesses. Other uses are technically allowed but not supported.

We may suspend or terminate accounts that violate these rules. For severe violations, we'll refund any unused subscription time. For minor ones, we'll email you first.

About AI-generated content

• The result may not match your expectations on the first try. You can regenerate it, but each new attempt counts against your credits.
• Every account uses our premium engine first, which retouches your original photograph, close to a traditional photo edit. If that engine is briefly unavailable we fall back to one that re-imagines the dish from a description, and we label that result as such. A re-imagined result may not match your original exactly.
• You're responsible for reviewing generated content before posting. We're not liable for typos, misrepresentations, or any unintended consequences of AI output you choose to publish.
• We do not generate images of people, hands, or recognizable individuals. If a generation accidentally includes recognizable people, please don't use it commercially.

Availability & support

• We aim to keep the service available and we watch it closely, but we do not offer a contractual uptime guarantee on any plan.
• Maintenancehappens occasionally and we'll announce it in advance.
• Support: we aim to reply within one business day on every plan. Studio customers also get a direct founder line on WhatsApp, which in practice is faster, but one business day is the commitment.
• If we go down,your subscription doesn't pause automatically. For extended outages (over 24h), email support@socialdish.ae and we'll extend your plan to make up for it.

Limits of our liability

We do our best, but stuff can go wrong. To keep things fair:

• socialdish is provided "as is" without warranties of any kind, express or implied.
• We're not liable for indirect damages, lost revenue, lost reputation, hurt feelings, etc.
• Our maximum total liabilityto you is the amount you've paid us in the 12 months before the issue arose. Beyond that, we're not on the hook.
• Nothing in these terms limits our liability for fraud, willful misconduct, or anything that can't legally be limited.

Termination by us

We can suspend or terminate your account if you:

• Violate the Acceptable Use rules above
• Fail to pay for an extended period
• Attempt fraud, or abuse chargebacks
• Use the service in a way that genuinely threatens the stability of our platform (e.g. abnormal API abuse)

For non-emergency cases we'll email you first and give you a chance to fix the issue. For emergencies we'll act first and explain after.

Changes to these terms

We'll update this page when our policies change. For material changes (anything that affects what you pay or what we do with your data), we'll email you at least 30 days in advance. Continuing to use socialdish after the change means you accept the new terms.

Governing law

These terms are governed by the laws of the United Arab Emirates. Any disputes go to the Dubai International Financial Centre (DIFC) Courts.

If you're in the EU/UK/US and a local law gives you stronger rights than these terms (e.g. UK consumer protection law), those local laws apply to you on top of these terms.

Contact

Questions about these terms: support@socialdish.ae

Billing: support@socialdish.ae

Support: support@socialdish.ae

Hello: support@socialdish.ae